Omnichannel
Marketing

Unify email, SMS, RCS, WhatsApp, and on-site experiences to create high-converting customer journeys.

Seamless Journeys. Smarter Engagement. Bigger ROI.
Today’s shoppers switch between multiple devices and channels, creating disjointed communication. However, when this disconnect happens, it can lead to a drop in engagement and revenue.

With SaleCycle’s Omnichannel solution, every interaction feels connected. You meet customers in the right place, at the right time, with the right message.
Découvrez l'Identity Resolution

What Omnichannel Marketing Looks Like

1.
Unify Customer Profiles
Capture behavioural data, including email, device ID, and purchase history, and link this into a single, real-time profile.
2.
Smart Journey Orchestration
Build flows - email → SMS → RCS → WhatsApp - with built-in logic that advances customers based on their behavior.
3.
Channel Optimisation Engine
Deliver messages via a customer's preferred or most responsive channel with AI-driven decisions.
4.
Consent-Centric and Compliant
Stay aligned with privacy regulations with built-in opt-in capture and centralised consent management.
5.
Unified Analytics & Attribution
Drive optimisations with a single dashboard to view opens, clicks, conversions, and revenue by channel.
Start to reach your audience everywhere

Engage Smarter with Rich, Responsive Messaging

Transform touchpoints into conversations with real-time, personal, and interactive multi-channel messaging.

What’s Included:
WhatsApp Messaging (new)
Start 1:1, real-time conversations on the world’s most popular chat app. Share product images, order updates, or support - all with rich media and quick replies.
Discover WhatsApp
RCS Messaging (new)
Take SMS to the next level with branded sender IDs, high-res images, carousels, and interactive reply buttons. All inside your customer’s native messaging app.
Discover RCS
📲
SMS & MMS
Reach customers instantly by implementing scalable, personalised text campaigns. Effortlessly coordinate campaigns that run alongside email and on-site strategies.
🖥️
Push Onsite
Keep your website top of mind by triggering real-time alerts and updates that align with user behavior and session timing.
📧
Email Marketing
Deliver high-impact, dynamic campaigns with rich visuals, long-form storytelling, and advanced segmentation.
Let's talk!

Solution sécurisée

Toutes nos technologies sont sécurisées et adaptées pour protéger votre infrastructure technologique.
ISO27001:2022
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100% conforme au RGPD
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Les exemples de réussite grâce à SaleCycle

Claudie Pierlot brand image of a female model holding a basketball
Découvrez comment Claudie Pierlot a généré +98 % de revenus supplémentaires via ses emails de récupération de panier par rapport à 2023, grâce à la synergie entre Salesforce Marketing Cloud et SaleCycle.
Lire le témoignage de Claudie Pierlot
Image of a range of L'Occitane beauty products
En intégrant l’identification des visiteurs anonymes, L’Occitane a repensé sa stratégie e-commerce et renforcé l’efficacité de ses actions marketing.
Lire le témoignage de L’Occitane
Augmentez vos revenus en identifiant 70 % de vos visiteurs anonymes
Parlons-en !
Découvrez le reste de nos modules

Re-engage

Augmentez vos ventes et fidélisez vos clients en mettant en œuvre des stratégies qui réengagent les visiteurs qui ont manifesté de l'intérêt pour vos produits. Utilisez des campagnes marketing ciblées et des suivis personnalisés pour convertir les prospects potentiels en clients fidèles.
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Retain

Fidélisez vos visiteurs en créant des interactions significatives qui correspondent à leurs intérêts et à leurs besoins. En comprenant leur comportement et leurs préférences, vous pouvez leur proposer des expériences personnalisées qui les incitent à rester attachés à votre marque.
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