
You can still get peak-ready in the 60 days from 1 October: audit the funnel and last year's failures in early October, fix, launch and rehearse changes in late October, then freeze the site and focus on trading through November. Every fix costs more the closer it lands to Black Friday.
Here's what you'll learn:
Early October is for auditing, not guessing. Use the first fortnight to pull last year's funnel data by device and market and find where shoppers actually dropped off. Most visitors never log in, so treat that as a blind spot: identity resolution recognises anonymous traffic, giving a fuller picture than session analytics alone before you plan any fixes.
Late October is for fixing, launching and rehearsing, not shipping new features. Test checkout on a mid-range phone at full network speed, not just desktop. Fix the single highest-drop step first, then run through a bad-day scenario with a named on-call rota. Real-Time Personalisation lets ranking and messaging adapt to live intent once the basics hold.
November is for trading, not building. Lock down checkout and payment code, since nothing should change there unless it's a genuine fix, while content, offers and messaging can keep evolving. When shoppers abandon carts anyway, Multi-channel Remarketing brings them back by email, SMS, WhatsApp and RCS, sequenced so no one is chased across every channel at once.